ACADEMIC LIBRARIES
Simple
Orders from academic and special libraries may be submitted to WT Cox Subscriptions via mail, Fax,
email, CoxNet, telephone or EDI. EDI/Edifact interfaces have been established with major automated
library systems for ordering/claiming/invoicing. Our flexible internal ordering system allows for complex
billing and departmental codes specific to each line item ordered. Multi-codes per line item can be assigned
to create customized management reports. We make the ordering process easy!
Experience
When it comes to serving academic and special libraries, WT Cox Subscriptions has the experience and
expertise to simplify the management of your subscriptions. Whether it is generic print subscriptions or
highly specialized electronic subscriptions you order, our qualified staff understands your needs and values
your time. Looking for ways to help you save time and resources is our top priority.
Available
You will find WT Cox Subscriptions personnel at many state and local conferences in addition to our
participation at SLA, ALA, and Computers In Libraries. Our CoxNet online system is a real-time system
available 24-7 and our Customer Service Representatives are only a toll-free call away. We are available
for on-site visits, on-site training, web-training/web-conferences and phone conferences upon request.
The entire staff of WT Cox Subscriptions is available to you. We pride ourselves on personal service.
Proactive
Knowing the demands and specialized requirements of academic libraries, our Ordering Department, Title
Information Department and Customer Service Department all work in harmony to provide a service that
is proactive in keeping your serials running smoothly. Quality begins with accurate publisher, title and
record information to ensure a seamless renewal process each year. A sophisticated electronic ordering
system allows us accurate and timely disbursement of orders to publishers and fulfillment centers.
Effective
By understanding your goals and clearly identifying the top priorities of your account, WT Cox
Subscriptions is able to effectively meet and serve your needs. Our Customer Service Representatives
are highly efficient and effective in the results they produce. Our CoxNet system allows easy ordering,
claiming and management of your serials.
Flexible
WT Cox Subscriptions offers flexibility of process and procedure and is the perfect choice for libraries
with special needs. No matter how diverse or unusual your collection is, we can help manage your serial
collection. WT Cox Subscriptions considers the exclusive needs of academic and special libraries and is
prepared to work closely with you to develop a program to effectively meet your requirements. Our personal
service is the perfect complement to the academic and special library environment.
Contact Us
If you would like to find out more about our services to academic and special libraries please feel free to
contact us! We have both inside and outside sales representatives who are available to assist and answered
questions about our services.
 e-Journal Management
Placing an Order
Press Releases
Renewals and Claiming
Replacement Issue Library
Services Brochure
e-Select
|
