Federal Government

Simple

Orders from all Federal Government libraries may be submitted to WT Cox Subscriptions via mail, Fax, email, CoxNet, telephone or EDI. EDI/Edifact interfaces have been established with major integrated library systems for ordering/claiming/invoicing. Our flexible internal ordering system allows for complex billing and departmental codes specific to each line item ordered. Multi-codes per line item can be assigned to create customized management reports. We make the ordering process easy!

Experience

WT Cox Subscriptions is a veteran-owned small business providing a complete range of management services for serial collections. With over 37 years history in providing flexible ordering options and excellent service, WT Cox Subscriptions provides print and online subscriptions for new and renewal orders from publishers world-wide. Our operating system is open architecturally and can accommodate orders for both single and multiple addresses and individual recipients within each agency.

Proactive

Knowing the demands and specialized requirements of Federal libraries, our Ordering Department, Title Information Department and Customer Service Department all work in harmony to provide a service that is proactive in keeping your serials running smoothly. Quality begins with accurate publisher, title and record information to ensure a seamless renewal process each year. A sophisticated electronic ordering system allows us accurate and timely disbursement of pre-paid orders to publishers and fulfillment centers.

Effective

By understanding your goals and clearly identifying the top priorities of your account, WT Cox Subscriptions is able to effectively meet and serve your needs. Our Customer Service Representatives are highly efficient and effective in the results they produce. Our CoxNet user interface allows easy ordering, claiming and management of your serials.

Available

You will find WT Cox Subscriptions personnel at many state and local conferences in addition to our participation at SLA, ALA, and Computers In Libraries.  We also attend many regional Federal, military and agency meetings which focus on Federal Government Libraries.  Our CoxNet online system is a real-time system available 24-7 and our Customer Service Representatives are only a toll-free call away. We are available for on-site visits, on-site training, web-training/web-conferences and phone conferences upon request. The entire staff of WT Cox Subscriptions is available to you. We pride ourselves on personal service.

Flexible

WT Cox Subscriptions offers flexibility of process and procedure and is the perfect choice for libraries with special needs. No matter how diverse or unusual your collection is, we can help manage your serial collection. WT Cox Subscriptions considers the exclusive needs of Federal libraries and is prepared to work closely with you to develop a program to effectively meet your requirements. Our personal service is the perfect complement to the academic and special library environment.

Registered

WT Cox Subscriptions maintains current registration with CCR, Dun & Bradstreet and ORCA. We are partners with FEDLINK which is directed by the Library of Congress and satisfied with stringent requirements set forth during the approval process. We enjoy an excellent evaluation through Open Ratings. Contract offices can rest assured that WT Cox Subscriptions will be available to satisfy long term relationships within Federal agencies.

Contact Us

If you would like to find out more about our services to Federal libraries please feel free to contact us! We have both inside and outside sales representatives who are available to assist and answer questions about our services.

Service ID: WC
FEDLINK BOA # LC111G7401.  Lot 1, 2 and 3 Services are offered.
GSA Contract # GS-02F-0147T

Debra Knox, Director of Government Sales
201 Village Road
Shallotte, NC 28470
(800) 571-9554 ext. 215
Fax (877) 755-6274
E-mail: dknox@wtcox.com

eBooks - 2 million eBooks & eDocuments

e-Journal Management - Journal Finder

Sample Issue Program

FEDLINK

CoxNet - Our Online Management Tool

Placing an Order

Transition Plan

Renewals and Claiming

Replacement Issue Library

Services Brochure (PDF Download)