GOVERNMENT

Simple

Orders from academic and special libraries may be submitted to WT Cox Subscriptions via mail, Fax,
email, CoxNet, telephone or EDI. EDI/Edifact interfaces have been established with major automated
library systems for ordering/claiming/invoicing. Our flexible internal ordering system allows for complex
billing and departmental codes specific to each line item ordered. Multi-codes per line item can be assigned
to create customized management reports. We make the ordering process easy!

Experience

WT Cox Subscriptions is a veteran-owned small business providing a complete range of management
services for serial collections. With over 30 years history in providing flexible ordering options and
excellent service, WT Cox Subscriptions provides print and online subscriptions for new and renewal orders
from publishers world-wide. Our operating system is open architecturally and can accommodate orders for
both single and multiple addresses and individual recipients within each agency.

Proactive

Knowing the demands and specialized requirements of academic libraries, our Ordering Department, Title
Information Department and Customer Service Department all work in harmony to provide a service that
is proactive in keeping your serials running smoothly. Quality begins with accurate publisher, title and
record information to ensure a seamless renewal process each year. A sophisticated electronic ordering
system allows us accurate and timely disbursement of orders to publishers and fulfillment centers.

Effective

By understanding your goals and clearly identifying the top priorities of your account, WT Cox
Subscriptions is able to effectively meet and serve your needs. Our Customer Service Representatives
are highly efficient and effective in the results they produce. Our CoxNet system allows easy ordering,
claiming and management of your serials.

Available

You will find WT Cox Subscriptions personnel at many state and local conferences in addition to our
participation at SLA, ALA, and Computers In Libraries. Our CoxNet online system is a real-time system
available 24-7 and our Customer Service Representatives are only a toll-free call away. We are available
for on-site visits, on-site training, web-training/web-conferences and phone conferences upon request.
The entire staff of WT Cox Subscriptions is available to you. We pride ourselves on personal service.

Flexible

WT Cox Subscriptions offers flexibility of process and procedure and is the perfect choice for
libraries with special needs. No matter how diverse or unusual your collection is, we can help manage
your serial collection. WT Cox Subscriptions considers the exclusive needs of academic and special
libraries and is prepared to work closely with you to develop a program to effectively meet your
requirements. Our personal service is the perfect complement to the academic and special library
environment.

Registered

WT Cox Subscriptions maintains current registration with CCR, Dun & Bradstreet and ORCA. We are partners
with FEDLINK which is directed by the Library of Congress and satisfied with stringent requirements set forth
during the approval process. We enjoy an excellent evaluation through Open Ratings. Contract offices can rest
assured that WT Cox Subscriptions will be available to satify long term relationships within federal agencies

Contact Us

If you would like to find out more about our services to academic and special libraries please feel free to
contact us! We have both inside and outside sales representatives who are available to assist and answer
questions about our services.

Service ID: WC

FEDLINK BOA # LC05G7102

GSA Contract # GS-02F-0147T

201 Village Road
Shallotte, NC 28470
Contact: Debra Knox, Director of Government Sales
(800) 571-9554 ext. 215
Fax (877) 755-6274
E-mail: dknox@wtcox.com

Renewals and Claiming

Replacement Issue Library

Services Brochure

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