SUBSCRIPTION SERVICES
Experience
When it comes to serving school libraries and media centers, WT Cox Subscriptions has over 30 years
experience. We have the expertise it takes to simplify the management of your subscriptions. Looking
for ways to help you save time and resources is our top priority as we realize each media center is
pressed for time and streched financially.
Simple
Orders may be submitted to WT Cox Subscriptions via mail, Fax, email, CoxNet, telephone or EDI.
EDI/Edifact interfaces have been established with major automated library systems for ordering/claiming/
invoicing. Our internal ordering system allows for complex billing and departmental codes specific to each
line item ordered. Multi-codes per line item can be assigned to create customized management reports. We
make the ordering process easy!
Proactive
Our Ordering Department, Title Information Department and Customer Service Department all work in harmony
to provide a service that is proactive in keeping your serials running smoothly. Quality begins with accurate
publisher, title and record information to ensure a seamless renewal process each year.
Effective
By understanding your goals and clearly identifying the top priorities of your account, WT Cox Subscriptions
is able to effectively meet and serve your needs. Our Customer Service Representatives are highly efficitnet
and effective in the results they produce.
Available
You will find WT Cox Subscriptions personnel at many state and local conferences in addition to our
participation at AASL and ALA. Our CoxNet online system is a real-time system available 24/7 and our Customer Service Representatives are only a toll-free call away. We are available web-training/web-conferences and phone conferences upon request. The entire staff of WT Cox Subscriptions is available to you. We pride ourselves on personal service.
Contact Us
If you would like to find out more about our services to K-12 school libraries please feel free to contact
us! We have both inside and outside sales representatives who are available to assist and answer questoins
about our services.
CoxTrax
e-Journal Management
Free Catalogs
Top 300 Titles Ordered by K-12 Schools
Placing an Order
Press Releases
Renewals and Claiming
Replacement Issue Library
Services Brochure
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