Medical & Special Libraries

Effective

By understanding the specific goals and clearly identifying the top priorities of your special library, WT Cox Subscriptions is able to effectively meet and serve your needs. Our Customer Service Specialists are highly efficient and effective in the results they produce and have experience in a broad range of medical and special libraries. As a subscription agency we constantly look for ways to bring value, efficiency and simplicity to our accounts and strive to be an effective "extra staff" member of your library staff.

Simple

Orders may be submitted to WT Cox Subscriptions via mail, Fax, email, CoxNet, telephone or EDI. EDI/Edifact interfaces have been established with major automated library systems for ordering/claiming/ invoicing. Our internal ordering system allows for complex billing and departmental codes specific to each line item ordered. Multi-codes per line item can be assigned to create customized management reports. We make the ordering and renewal processes simple!

Proactive

Our Ordering Department, Title Information Department and Customer Service Specialists all work in harmony to provide a service that is proactive in keeping your subscriptions running smoothly.  During the transitioning of your service to WT Cox, we provide a highly trained specialist to work throuh all the details with you. We understand the demands of medical and special libraries and the importance of receiving each issue and having constant access to each journal ordered. Quality begins with accurate publisher, title and record information to ensure a seamless renewal process each year.

Experience

When it comes to serving medical libraries and other special libraries, WT Cox Subscriptions has the experience and expertise it takes to simplify the management of your subscriptions. Whether it is generic print subscriptions or highly specialized electronic subscriptions you order, our qualified staff understands your needs and values your time. Looking for ways to help you save time and resources is our top priority.

Available

You will find WT Cox Subscriptions personnel at many state and local conferences in addition to our participation at CIL, SLA, regional MLA chpater meetings, Midwinter, MLA,  and ALA. Our CoxNet user interface is a real-time system available 365/24/7 and our Customer Service Specialists are only a toll-free call away. We are available for on-site visits, on-site training, web-training, web-conferences and phone conferences upon request. The entire staff of WT Cox Subscriptions is available to you. We pride ourselves on personal service and you will be impressed by the service we provide.

Contact Us

If you would like to find out more about our services to medical and special libraries please feel free to contact us! We have both inside sales, outside sales and Federal Government representatives who are available to assist and answer questions about our services.  By completing our "Request a Service Proposal" form you will immediately receive information on how to get the proposal/quote process started.  You will be impressed by what you discover about our services.

e-Journal Management - Journal Finder

eBooks - 2 Million eBooks & eDocuments

Sample Issue Program

FEDLINK

CoxNet - Online Management Tool

Placing an Order

Transition Plan

Renewals and Claiming

Replacement Issue Library

Services Brochure (PDF Download)

Southern Connecticut Case Study (PDF Download)

Request a Service Proposal / Quote